An examination of why paper continues to fill our offices and a proposal for better coordination of the paper and digital worlds over the past thirty years many people have proclaimed the imminent arrival of the paperless office yet even the world wide web which allows almost any computer to read and display another computers documents has increased the amount of printing done. The use of e mail in an organization causes an average 40 percent increase in paper consumption in the myth of the paperless office abigail sellen and richard harper use the study of paper as a way to understand the work that people do and the reasons they do it the way they do using the tools of ethnography and cognitive psychology they . The myth of the paperless office explains why paper is unlikely to disappear when working with information in doing so it elucidates valuable information for librarians and cultural managers both for defending the paper they currently oversee and for creating paperless document systems. Richard h r harper currently principal researcher in socio digital systems at microsoft research has explored user focused technical innovation in academic corporate and small company settings he is the coauthor with abigail j sellen of the myth of the paperless office mit press 2001
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